Shipping policy
Delivery
Standard next working day delivery is AED 20 for orders sent within the UAE.
FREE next working day delivery will be applied to all orders over AED 99.
- Next day delivery if you order before 11:59 AM Monday – Saturday
- If you place your order after 11:59 on Saturday your item(s) will be delivered on Monday.
- For all orders placed on Sunday your item(s) will be delivered on Tuesday.
If you have any questions regarding the shipping and delivery service, please email us at help@fcghome.ae
Delivery Delays:
We always endeavour to deliver your order on time however, there may be factors outside our control such as adverse weather, or severe road network issues which may delay your order. We politely point out that in such circumstances, we do not take responsibility for any impact such delays may have.
If you experience any issues, please email us at help@fcghome.ae or reach us on the chat box.
Damages to your order:
We do make every effort to ensure your order is delivered in good condition however, occasionally some products can get damaged during delivery, so we please ask you to inspect your order upon receipt. If the item received isdefective, damaged or if you receive the wrong item, please contact contact us immediately with photos at help@storageshop.ae. If you have not contacted us within 5 days of receiving damaged items, we will deem your order as accepted.